AR/Collections Specialist
Join our dynamic team as an AR/Collections Specialist, where your expertise and contribution will be valued and rewarded. We are committed to fostering a supportive and collaborative environment that encourages growth and success.
Key Responsibilities:
Full-Service B2B Collections: Lead and execute comprehensive business-to-business collections processes to ensure timely receivables management.
Internal Collections Management: Maintain accurate and up-to-date records of collection efforts, ensuring clear communication across departments.
Organization Skills: Demonstrate exceptional organizational abilities to manage multiple accounts efficiently, prioritizing tasks for optimal outcomes.
Communication Excellence: Utilize outstanding communication skills to negotiate with clients and maintain strong professional relationships.
Research and Discrepancy Resolution: Conduct thorough research to identify and resolve payment discrepancies, applying critical thinking and problem-solving skills.
Excel Proficiency: Leverage advanced Excel skills to analyze data, create reports, and track collection metrics, enhancing process efficiency.
Follow-Up Expertise: Employ diligent follow-up techniques to ensure commitments are met and issues are resolved promptly.
Experience & Qualifications:
Proven Experience: 3-5 years of successful B2B collections experience, demonstrating a track record of managing high-volume accounts.
Education: Associate degree or equivalent industry experience, with a strong preference for candidates who have a background in finance or accounting.
Technical Skills: Proficiency in Microsoft Excel is required, with at least 3 years of experience.
Customer Service: At least 3 years of customer service experience, showcasing the ability to handle inquiries and issues with professionalism.
Capacity Management: Ability to effectively manage a high volume of accounts, maintaining attention to detail and accuracy.
Job Details:
Type: Full-time position
Salary: $21.00 - $24.00 per hour, commensurate with experience.
Benefits:
401(k) plan
Comprehensive dental and health insurance
Life insurance
Generous paid time off
Vision insurance
Work Environment:
Location: This is an in-person role, located in our modern office and call center.
Physical Setting: Office / Call Center
Schedule:
8-hour shifts, primarily day shift from Monday to Friday.
Opportunities for overtime.
Application Process:
Background Check: Candidates must be willing to undergo a background check.
Application Question(s): Please be prepared to discuss your experience in Microsoft Excel, customer service, and B2B collections.
We are looking forward to welcoming a motivated AR/Collections Specialist to our team, who is eager to contribute to our company's success and grow with us. If you meet the above criteria and are looking for a challenging yet rewarding role, we encourage you to apply.